Welcome to VéloPeak. VéloPeak is a brand of VÉLO TECHNOLOGY, UNIPESSOAL LDA ("we", "us"). By creating an account, you agree to the following terms.
The service
VéloPeak is an AI-powered cycling coaching platform. We analyse your activity data, generate personalised training plans, and track your fitness metrics over time.
Stability and availability
We work to keep the platform running reliably. VéloPeak is software, so you may occasionally encounter bugs, incomplete features, or temporary outages. We do not guarantee a specific service level (SLA).
Data handling
We take care with your data, but changes to the platform may, in rare cases, result in partial or total data loss, including activities, workouts, analyses, and profile settings. We recommend keeping backups of any data you consider important.
Communication
By creating an account, you agree that we may contact you by email about your account, service updates, and changes to the platform. You can opt out of non-essential emails at any time from your account settings.
Acceptable use
You are expected to use the platform responsibly and for its intended purpose: planning and analysing cycling workouts. You may not use VéloPeak for commercial purposes, reverse engineering, or any activity that compromises the security of the platform.
No warranties
VéloPeak is provided "as is", without warranties of any kind, express or implied. We are not responsible for training decisions made based on the platform's recommendations.
Right to revoke access
We reserve the right to suspend or revoke your access at any time, without prior notice, for violation of these terms or other legitimate reasons.
Subscriptions and billing
Paid plans are billed through Stripe. You can cancel your subscription at any time from your account settings. Cancellations take effect at the end of the current billing period.
Privacy
The data you share with us (activities, metrics, and profile information) is handled in accordance with our Privacy Policy. We do not sell or share your data with third parties.
Changes to these terms
We may update these terms at any time. If we make significant changes, we will notify you by email. Continued use of the platform after notification constitutes acceptance of the new terms.
Contact
If you have questions about these terms, contact us at support@velo-peak.com.
Last updated: April 2026